We want you to hear from you!

PHONE

For the USA, Canada and Mexico ONLY

CALL US at 800-424-7440

EMAIL

info@screenhaircare.com Use this one for anything!
sales@screenhaircare.com Use this one for orders, tracking and customer service.
tech@screenhaircare.com Use this one for technical questions about any of our products.
press@screenhaircare.com Use this one for press inquires about our products.

For Returns:

Screen USA Guarantee:
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
Returns accepted within 30 days of original purchase:
Screen USA gladly accepts returns of unused or defective merchandise for full refund. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price.
Return or exchange an item by mail:
Please call our customer service number to receive a Return Authorization # which will need to be noted on the shipping box and included on the inside with the internal documents.
You can send the item back to us at the address below using any other traceable method. Once we receive your package, we will promptly exchange or refund it as you instruct. There's no additional shipping and handling charges on exchanges; we'll just ask that you pay for the return postage.

Our return address is:

Screen USA NA
301 W Platt Ave #388
Tampa FL 33606

If you do not have the packing slip, please include the following information with your return:

• Your name and billing address.
• The name, address and zip code of the person who placed the order, if it was a gift.
• The original purchase price and approximate date of the purchase.
• The item number of the merchandise, if available.

Our mailing address:

Screen USA
301 W Platt Ave #388
Tampa FL 33606

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For the rest of the world email - info@nuovafapam.com